Terms of Service

Our Terms of Service outline the rules, guidelines, and agreements for using Subsecute's bill payment and subscription management platform.

Read the Full Terms of Service

Browse by Section

Account & Eligibility

Who can use Subsecute, account creation, and keeping your credentials secure.

KYC & Identity Verification

Identity verification requirements, information needed, and regulatory compliance.

Wallet & Funding

How your NGN and USD wallets work, funding methods, limits, and balance responsibilities.

Virtual card services (coming soon). Card issuance, usage, and termination policies for when this feature launches.

Subscription Management

How auto-funding works, renewal failures, cancellation policy, and your responsibilities.

Airtime, data, cable TV, and utility bill payment processing and policies.

Processing fees, cancellation fees, currency conversion, and third-party charges.

Gift Links & Shared Plans

Creating gift links, shared subscription plans, and responsibilities for owners and members.

Liability & Disclaimers

Disclaimers, limitation of liability, indemnification, and intellectual property rights.

Dispute Resolution

Informal resolution, mediation, arbitration, governing law, and time limitations.

Complaints Handling

How to file a complaint, resolution timeframes, and escalation procedures.